For all the customer service employees out there, I apologize for people like me.
I finally found a refrigerator repair company that was able to come try to fix our fridge within 24 hours, which is 6 days FASTER than any of the other 7 companies I called. However, when the incredibly patient man tried to schedule a maintenance call with me, this is what he gets:
“Oh, Thursday morning? Yeah, I take my husband’s class at 8:30, then train until about 11. But, then I pick up my kids at 12:30, so I can do 11-12:30. But, then I’m free until I take my son to jiu-jitsu at 3:05. We can be home by, say, 4.”
“Well, our guys go out for their last call at 4:30, but that slot is taken for tomorrow.”
“Ok, what about Friday?”
“Yes, I can put you down as our first call that morning at 8am. How’s that?”
“Well, remember I leave around 8:15 for Ben’s class, so can’t get home until 11. But, my son is STAR OF THE DAY on Friday, so I need to be there to take pictures of my husband reading to his class. Absolutely can’t miss that. Then, pick-up is at 2 and I’ve got to head straight over to my other son’s football game before I host my oldest daughter’s field hockey team dinner after that. So, can you guys come over in any of those pockets of time?”
“Umm, ok. How about we call you at noon and see if anything works with your schedule that day.”
“Actually, let me check the weather because we’ve only got a couple of 80 degree sunny days left!”
“I don’t know what to say.”
“I KNOW! ME NEITHER!”
I don’t think he meant that the way I meant it.